Privacy Policy

Last updated: August 2026

1. Introduction

Qlayers B.V. is committed to protecting your privacy and handling your personal information responsibly and transparently.

 

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, request information about our products and services, subscribe to communications, or otherwise interact with Qlayers online.

 

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Who We Are

Qlayers B.V. develops robotic coating solutions for industrial assets like storage tanks, maritime assets, wind turbine and wind tower components. Qlayers B.V. is the data controller.

 

If you have questions regarding this Privacy Policy or how we process your personal information, please contact:

  • Qlayers B.V.
  • Email: info@qlayers.com
  • Phone: +31 683457694
  • Address: Ampèreweg 2, 2627 BG Delft, Zuid-Holland, Nederland
  • Chamber of Commerce number: 69486549
  • Website: www.qlayers.com

3. Personal Information We Collect

We may collect personal information that you provide directly to us, including:

  • Name;
  • Company name;
  • Job title;
  • Email address;
  • Telephone number;
  • Country or location;
  • Information submitted through contact forms on our website www.qlayers.com;
  • Information shared during commercial discussions, events, or customer support interactions.

 

We may also automatically collect technical information when you visit our website, including:

  • IP address;
  • Browser type;
  • Device information;
  • Website usage data;
  • Cookie identifiers;
  • Pages visited;
  • Date/time of visits;
  • Referring website;
  • Website interaction data;
  • Cookie identifiers.

 

Information from third parties:

  • LinkedIn;
  • marketing platforms (MailChimp);
  • analytics providers;
  • publicly available business information;
  • CRM integrations.

4. How We Use Your Information:

We use your personal data for the purposes outlined below. To read from left to right with left texts defined the purpose and right texts defined the legal basis.

  • Respond to inquiries and requests: Legitimate interest / pre-contractual measures;
  • Arrange meetings and visits: Pre-contractual measures / legitimate interest;
  • Provide information about our products and services: Consent/ legitimate interest;
  • Manage customer and supplier relationships: Legitimate interest/contract;
  • Process contracts and business transactions: Legitimate interest/contract;
  • Improve our website data and user experience: Consent or legitimate interest, depending on technology;
  • Perform website analytics: Consent where required;
  • Maintain digital security: Legitimate interst/ legal obligation;
  • Send marketing communications where permitted by law: Consent / legitimate interest where legally permitted;
  • Comply with legal obligations: Consent where required/ legal obligation.

We only process personal information when there is a lawful basis for doing so under applicable data protection laws, including the GDPR/AVG. 

 

 

4A. How We Use Your Information

When you apply for a position at Qlayers, we process personal information necessary to evaluate your application and manage our recruitment process.

 

This may include:

  • Name and contact details;
  • CV or résumé;
  • Cover letter;
  • Portfolio, photographs, or other materials voluntarily submitted by the applicant;
  • Education and qualifications;
  • Employment history;
  • References (where provided by the applicant);
  • Interview notes and recruitment assessment.

 

We process this information in order to:

  • Assess suitability for employment, traineeship or internship opportunities;
  • Communicate with applicants;
  • Manage interviews and recruitment activities;
  • Comply with legal and regulatory obligations.

Applicant information is accessible only to employees or trusted service providers involved in the recruitment process and is retained only for as long as necessary to fulfil the recruitment purpose or satisfy legal requirements.

 

When legally required, we will request consent before retaining applicant information for future employment opportunities.

 

Withdrawal of Consent and Deletion of Recruitment Data

Where we process an applicant’s personal data based on their consent, the applicant may withdraw their consent at any time by contacting us. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Upon withdrawal of consent, we will cease processing the relevant personal data based on consent and will delete the data where there is no other lawful basis for retaining or processing it. Certain personal data may be retained where necessary to comply with a legal obligation, establish or defend legal claims, or where another lawful basis for processing applies.

 

4B. Business Relationships, Projects and Contracts

As part of our normal business operations, Qlayers may collect and maintain information relating to customers, suppliers, contractors, distributors, agents, technology partners, and other commercial stakeholders.

 

This may include:

  • Contact information;
  • Company and job-related information;
  • Contracts and commercial agreements;
  • Project documentation;
  • Correspondence and communications;
  • Purchase orders, quotations, invoices, and related business records.

 

We process this information to:

  • Establish and manage business relationships;
  • Deliver products and services;
  • Execute collaboration projects and commercial agreements;
  • Comply with contractual and legal obligations;
  • Maintain accurate business records.

Qlayers treats project and contractual documentation as confidential information. Such records are stored securely and are only accessible to authorised personnel and approved service providers where necessary to perform their duties. Information contained within these records will not be disclosed to third parties except where required by law, contract, or with appropriate authorisation from the parties involved.

5. CRM and Marketing Platform

Qlayers uses a customer relationship management (CRM) and marketing automation platform.

 

Information submitted through forms on our website may be stored and processed in CRM to:

  • Manage customer and prospect relationships
  • Respond to enquiries
  • Track communication history
  • Deliver requested content
  • Send marketing communications where consent has been provided or where otherwise permitted by applicable law

A CRM processes personal information on our behalf in accordance with applicable data protection regulations.

6. Cookies and Consent Management

Our website uses cookies and similar technologies to improve functionality, analyse website performance, and support marketing activities. A cookie is a small text file that a website stores on your computer or mobile device when you visit the site.

Qlayers uses Usercentrics as its Consent Management Platform (CMP).

 

When you visit our website, you can:

  • Accept all cookies;
  • Reject non-essential cookies;
  • Configure cookie preferences by category.

You can change your preferences at any time through the cookie settings available on our website.

 

The categories of cookies we use may include:

  • Essential Cookies: Required for website functionality and security;
  • Functional Cookies: Enable enhanced website features and remember your preferences;
  • Analytics Cookies: Help us understand how visitors use our website and improve performance;
  • Marketing/Tracking Cookies: Support relevant communications and measure campaign effectiveness.

 

The data that our Essential Cookies collect is:

  • Device information;
  • Geographic location;
  • Browser information;
  • Screen resolution;
  • Referrer URL;
  • Interaction data;
  • Date and time of visit;
  • User behavior;
  • Pages visited;
  • Online identifiers;
  • Shortened IP address;
  • User ID;
  • Advertising identifier;
  • Purchase information;
  • Device operating system;
  • Opt-in and opt-out data;
  • User agent;
  • User settings;
  • Consent ID;
  • Time of consent;
  • Consent type;
  • Template version;
  • Banner language;
  • IP address;
  • Images;
  • CSS;

7. Sharing Personal Information

We do not sell personal information and data.

 

We may share your information with trusted third-party service providers that support our business operations, including:

  • Our CRM system;
  • Website hosting providers;
  • Analytics providers;
  • IT and security partners.

These service providers may only process personal information on our behalf and are contractually required to protect it.

 

We may also disclose information when required by law or to protect our legal rights when legally permitted.

8. International Data Transfers

Certain service providers may process personal information outside the European Economic Area (EEA).

Where this occurs, we ensure appropriate safeguards are implemented in accordance with the GDPR, including Standard Contractual Clauses or other legally recognised transfer mechanisms.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

When personal information is no longer required, it is securely deleted or anonymized.

10. Security

Qlayers takes appropriate technical and organisational measures to safeguard personal information from unauthorised access, disclosure, alteration, or loss.

While no method of transmission or storage is completely secure, we continuously work to protect the information entrusted to us.

11. Your Rights

Under the GDPR, you have the right to:

  • Access your personal information;
  • Correct inaccurate information;
  • Request deletion of your information;
  • Restrict processing;
  • Object to processing;
  • Withdraw consent;
  • Request data portability;
  • Lodge a complaint with a supervisory authority, Autoriteit Persoonsgegevens (Dutch Data Protection Authority).

To exercise these rights, please contact us at info@qlayers.com.

 

Withdrawal of Consent

Where the processing of personal data is based on consent, the applicant may withdraw their consent at any time by contacting us. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. Where there is no other lawful basis for retaining or processing the personal data, we will delete the relevant personal data in accordance with applicable data protection laws.

12. Marketing Communications

Where required by law, we will obtain your consent before sending marketing communications.

You may unsubscribe from our marketing communications at any time by using the unsubscribe link included in the communication or by contacting us directly.

13. External Websites

Our website may contain links to external websites. Qlayers is not responsible for the privacy practices or content of third-party websites.

We encourage visitors to review the privacy policies of external websites before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or privacy practices.

The latest version will always be published on this page.

15. Contact Us

If you have questions about this Privacy Policy or the way Qlayers processes personal information, or you wish to exercise your privacy rights please contact:

  • Qlayers B.V. ;
  • Email: info@qlayers.com;
  • Phone: +31 683457694;
  • Address: Ampèreweg 2, 2627 BG Delft, Zuid-Holland, Nederland;
  • Chamber of Commerce number: 69486549;
  • Website: www.qlayers.com;